Timlin Careers

ERP Analyst                             Professional Services - Direct Hire

Position Overview

As and ERP Business Analyst and be part of our client's creative, forward-thinking team assisting in helping their New England client base meet their specific goals, implementing new ERP solutions systems or customizing enhancements to existing systems.

 

Qualifications

  • Demonstrated experience working with small to mid-sized ERP solutions; on installation, implementation etc.
  • Experience with Tier III ERP platforms (SAP Business One, Epicor, Sage, MS Dynamics, or NetSuite etc.)
  • Experience with distribution and manufacturing companies and knowledge of accounting and financial principles.
  • Experience with Business Intelligence software (Business Objects, SQL Reporting Services, Crystal Reports, etc.).
  • Proven track-record working effectively with cross-functional teams both internally and externally with an emphasis on strong client service skills.
  • Bachelor’s or advanced degree in Computer Science, Administration etc.  
  • Willingness and ability to travel locally (50%+), travel to client facilities in Metro New England New York, Boston, Hartford areas

 

Desired

  • SAP Business One experience
  • Understanding of web development, XML, HTML, JavaScript, jQuery, CSS, etc.

 

What You’ll Need to be Successful

  • Demonstrated experience working with Accounting, Manufacturing, Distribution or Warehouse Management systems and other core processes and procedures.
  • 3 to 8 year’s experience in ERP Implementation Management or Analyst roles.
  • Experience in a Functional Analyst capacity testing, supporting, and enhancing Tier III ERP systems such as, like SAP, Epicor, Infor, SAGE, MS Dynamics or NetSuite etc.
  • More than 1 year of experience validating data with SQL or PL/SQL scripts.
  • Experience devising business processes, supporting users in training, reporting, and transaction analysis
  • Write use cases, design documents, functional specifications, and instructions.
  • Serve as the liaison between the internal customer community and the software development team in the implementation new ERP systems or customizing enhancements for to existing systems.

 

Primary Contributions

  • Requirements gathering and analysis, making well-founded recommendations supportable by data findings/documentation.
  • Collaborating with technical project teams, management and functional area employees on site and via web meetings, conference calls.
  • Assist in the installation, configuration and of customized solutions maintenance of these applications.
  • Identify any issues that will affect performance or functionality and reliability of the solution.
  • Create documentation, write reports and train users.
  • Configure parameterize software: initialize software according to specifications.
  • Modifying standard forms as applicable, branding etc.  
  • Participate in the meeting to define if the client is ready to Go-Live.
  • Prepare DB for go live and supervise the data’s final conversion.
  • Provide on-site post Go-Live support.
  • Validate any request for changes from the customer and Practice Management.
  • Assist mitigating project Scope Creep.

 

Soft Skills

  • Teamwork: offer valuable input and be open to constructive feedback.
  • Analytical: gather information, compare data, detect the problems, and identify the root causes.
  • Innovative: understand current methods of operation, bring new ideas and work through scenarios with customers.
  • Motivation: drive to succeed even as you face obstacles and difficulties.
  • Attitude: possess a respectful responsive demeanor.
  • Initiative: be proactive and creative in problem resolution.
  • Timeliness: meeting deadlines is of critical importance

 

Functional Responsibilities

  • Create functional specifications document as required, monitor the approval of the functional specifications document with the customer.
  • Validate the functional specifications information with the Practice team (Chief Developer and Architect).
  • Create the change requests and follow engagement procedure for facilitation and final approval.

 

Support and Testing Activities

  • Support the development team with any additional information either requested by the team and/or provided by the customer.
  • Train super user on how to use the various system modules as defined.
  • Support customer while they conduct their simulation tests.  
  • Support super users and validate that the end-user training is completed to satisfaction.
  • Test software deliverables ensuring the system performs per functional specifications, take the necessary actions to resolve behavioral discrepancies.
  • Facilitate customer sign off on deliverables when installed and working as specified in the functional specifications document.
  • Training and support for data import procedures according to SOW.
  • Train super users on how to do UDF, UDT, formatted search and how to modify forms when and if applicable.

  

Follow-up and Process Control

  • Successfully engage in multiple initiatives simultaneously.
  • Support the customer throughout the project.
  • Define and bring to the Architect/PM any issue that may arise as the project is moving along.
  • Participate in the project’s Lesson’s Learned session by indicating success factors and problems to improve the process for future projects.

 

 Miscellaneous

  • Addresses questions about ERP, WMS, and other products or processes.
  • Continue ongoing training on products.

 

 If interested, please email a copy of your resume to careers@timlinenterprises.com